acofficial I'm really not their free tech support and am out of the personal consulting biz.
Ask here. Perhaps someone can help you and others at the same time. That's the point of the public boards - to build and share knowledge instead of just 1:1 tutoring. (I'm not sure that's totally working here, but it doesn't seem wise to abandon hope.)
You've also just learned at least one reason to not rely on individuals. I only check in here once or twice a quarter. Your question has been waiting an answer all this time.